Given the worldwide COVID-19 outbreak, all the Disney parks were shut down last month. However, a number of people had bought their tickets before the shutdown happened. It has been announced that Disney won’t refund the tickets and is sticking with its ‘not issuing ticket refunds’ policy. Though the company has issued a relief statement mentioning that ticket holders can postpone the date of their visit instead of demanding refunds.
The iconic Disneyland at Anaheim, California, was shuttered on March 14. This is also the longest time the park has been closed since its opening in 1955. Normally, the tickets for Disneyland or the California Adventure Park are non-refundable and non-transferable. This time, considering the critical pandemic situation, people were expecting a refund. But the theme park just has issued additional ticket guidelines.
As per the official website of the park, “Unused single-day tickets and wholly unused multi-day tickets are valid for a future visit through the end of their respective validity period, depending on the type of ticket purchased, seasonal or tier.” This clearly means that one can reuse Disneyland’s non-refundable single-day and multi-day tickets on different dates once the park reopens.
The website also mentioned that the promotional tickets for Southern California people will be extended on a day-to-day basis, the expiry date on promotional child tickets will be extended to December 15, 2020.
Similarly, Florida’s Walt Disney World resort tickets are also non-refundable but people can use them on any date through December 15, 2020.